Legal

Privacy Policy

How draxentisa.com collects and uses personal data submitted through contact and lead forms.

1. Controller

draxentisa.com, LLC, 24 Khreshchatyk Street, Office 512, Kyiv, 01001, Ukraine. EDRPOU 16440476. E-mail: contact@draxentisa.com. Phone: +380 680 067 8841. Managing Director: Daniel Fischer.

2. Data we collect

Name, e-mail address, phone number, booking dates, guest count, event-area requirements and the message you enter in contact or lead forms.

3. Purpose and legal basis

We use the data to answer enquiries, confirm orders in writing or electronically, coordinate accommodation selection and event-area logistics, and meet legal duties. The lawful basis is your consent and performance of a contract under Закон України «Про захист персональних даних» № 2297-VI від 01.06.2010 and Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015.

4. Sharing with suppliers

For accommodation coordination we share only the details needed with the selected accommodation providers. We do not sell tickets and do not act as a tour operator or travel agent requiring tourism-register entry under Закон України «Про туризм» № 324/95-ВР від 15.09.1995.

5. Retention

Enquiry data is kept for up to 12 months after the last contact. Contract and accounting records are kept for the statutory retention period. After that, data is deleted or anonymised.

6. Your rights

You may request access, rectification, erasure, restriction or objection, and withdraw consent at any time by writing to contact@draxentisa.com. You may also complain to the Ukrainian Parliament Commissioner for Human Rights. Consumer redress is available under Закон України «Про захист прав споживачів» № 1023-XII від 12.05.1991.

7. Cookies

Non-essential cookies, analytics and advertising pixels are set only after your prior informed consent. Traffic and metadata are handled confidentially under Закон України «Про електронні комунікації» № 1954-IX від 16.12.2020.

8. Language

A full Ukrainian-language version of this information is provided under Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII від 25.04.2019.

9. Contact

Questions about this policy: contact@draxentisa.com, +380 680 067 8841.